All product releases & updates
📅 Schedule
Assign scheduling rules policies at the moment users are added, whether manually or an invite link. This ensures employees are aligned with the correct scheduling rules from day one, without needing follow-up edits or manual adjustments. By applying policies upfront, teams can onboard faster, reduce setup errors, and manage schedules more accurately and efficiently.
Scheduling rules can now be applied based on multiple shift properties, allowing for more precise and realistic rule setups. Admins can define rules using combinations of Resources, Shift Tags, and custom shift dropdown fields to better match how different shifts actually operate. This added flexibility gives teams greater control over scheduling behavior, ensuring the right rules apply to the right shifts, without adding complexity to day-to-day management.
🕒 Time Clock
Get a clearer, real-time visibility into daily attendance through new data-driven filters in the Today tab. At a glance, you can see who’s running late, who’s currently clocked in, who’s scheduled, who’s on time off, and overall attendance for the day. In addition, two new widgets, Need to clock out and Late clock out, help prevent time theft, reduce manual checks, and control labor costs. Together, these updates make it easier to spot issues early, take action faster, and manage daily operations with confidence.
Export a user’s timesheet audit log, providing a complete and transparent record of all timesheet changes, including edits, deletions, auto clock-outs, what was changed, and who made the change. The audit log is available directly from a specific timesheet. This gives managers clear accountability over timekeeping, helps resolve payroll questions and employee disputes with confidence, and supports compliance with accurate records.
Note: Audit tracking starts on December 31, 2025; changes made before this date are not recorded.
💬 Comms
Admins can now track how employees use the AI Agent through a new Usage tab, showing total conversations, users, and messages, with search and filtering by agent or date. In addition, Custom Instructions let admins guide how the agent responds, what to emphasize, what to avoid, and how to behave, without editing the knowledge base. Together, these updates make it easier to measure adoption, understand value, and fine-tune the AI Agent’s behavior to fit your organization’s needs.
📋 Forms
When an admin updates a Manager Status field in a form, the relevant employee now receives a direct chat message with a link to the submission. This ensures important form updates don’t get missed, keeps communication clear and immediate, and lets both managers and employees track form-related actions in one place.
Apply multiple conditions to questions and groups within forms, without duplicating fields or sections. Show content only when all or any conditions are met (AND / OR logic), even across different field types like dropdowns and number fields. This allows teams to build smarter, more dynamic forms that adapt to real scenarios, display only relevant questions, and support complex workflows with greater precision and clarity.
A few more improvements worth noting 👇
⏰ Start and end time pickers in the shift, unavailability, and work preferences modals were changed to 15-minute increments
📍User Home address and location fields were added to the user profile
📋 Ability to duplicate an existing schedule, copying its settings and templates to quickly create additional schedules with the same configuration
🔗 Edit hyperlink in chat message