All product releases & updates
📅 Schedule
Assign scheduling rules policies at the moment users are added, whether manually or an invite link. This ensures employees are aligned with the correct scheduling rules from day one, without needing follow-up edits or manual adjustments. By applying policies upfront, teams can onboard faster, reduce setup errors, and manage schedules more accurately and efficiently.
Scheduling rules can now be applied based on multiple shift properties, allowing for more precise and realistic rule setups. Admins can define rules using combinations of Resources, Shift Tags, and custom shift dropdown fields to better match how different shifts actually operate. This added flexibility gives teams greater control over scheduling behavior, ensuring the right rules apply to the right shifts, without adding complexity to day-to-day management.
🕒 Time Clock
Get a clearer, real-time visibility into daily attendance through new data-driven filters in the Today tab. At a glance, you can see who’s running late, who’s currently clocked in, who’s scheduled, who’s on time off, and overall attendance for the day. In addition, two new widgets, Need to clock out and Late clock out, help prevent time theft, reduce manual checks, and control labor costs. Together, these updates make it easier to spot issues early, take action faster, and manage daily operations with confidence.
Export a user’s timesheet audit log, providing a complete and transparent record of all timesheet changes, including edits, deletions, auto clock-outs, what was changed, and who made the change. The audit log is available directly from a specific timesheet. This gives managers clear accountability over timekeeping, helps resolve payroll questions and employee disputes with confidence, and supports compliance with accurate records.
Note: Audit tracking starts on December 31, 2025; changes made before this date are not recorded.
💬 Comms
Admins can now track how employees use the AI Agent through a new Usage tab, showing total conversations, users, and messages, with search and filtering by agent or date. In addition, Custom Instructions let admins guide how the agent responds, what to emphasize, what to avoid, and how to behave, without editing the knowledge base. Together, these updates make it easier to measure adoption, understand value, and fine-tune the AI Agent’s behavior to fit your organization’s needs.
📋 Forms
When an admin updates a Manager Status field in a form, the relevant employee now receives a direct chat message with a link to the submission. This ensures important form updates don’t get missed, keeps communication clear and immediate, and lets both managers and employees track form-related actions in one place.
Apply multiple conditions to questions and groups within forms, without duplicating fields or sections. Show content only when all or any conditions are met (AND / OR logic), even across different field types like dropdowns and number fields. This allows teams to build smarter, more dynamic forms that adapt to real scenarios, display only relevant questions, and support complex workflows with greater precision and clarity.
A few more improvements worth noting 👇
⏰ Start and end time pickers in the shift, unavailability, and work preferences modals were changed to 15-minute increments
📍User Home address and location fields were added to the user profile
📋 Ability to duplicate an existing schedule, copying its settings and templates to quickly create additional schedules with the same configuration
🔗 Edit hyperlink in chat message
📅 Schedule
Those visual indicators show how many claims each user has made to Open Shifts within the Requests modal and the User Statistics side panel for clearer, faster visibility into user claim activity to ensure enough employees are available for shift assignment.
Set minimum Open Shift claim requirements based on specific shift attributes, including custom dropdown fields, resources, and shift tags. By allowing minimum claim rules to be defined by specific shift properties, admins can tailor claim requirements to their actual operational needs. This makes it possible to apply limits or requirements only where they’re relevant, based on how shifts are or structured.
You can now apply scheduling rules based on a single shift property, including Resources (Jobs), Shift Tags, and custom shift dropdown fields. This allows admins to target specific groups of shifts with the right rules, instead of applying one global setting to everything. For example, a rule can apply only to shifts tagged as Night Shift, while other shifts follow different scheduling rules.
New admin scheduling views and indicators to help you manage daily schedules directly from mobile:
Together, these updates improve visibility and control when managing schedules on the go, making it easier to handle daily operations directly from your mobile device.
Organize by Groups in the Day view, allowing you to organize and view shifts within a specific day by user groups or resources. This gives admins the same grouping capabilities when focusing on a single day, making it easier to review schedules, compare coverage, and manage shifts based on the users or resources that matter most.
🕒 Time Clock
Assign Pay Rules policies at the moment users are added, either when adding users manually or by the invite link. This ensures users are set up correctly from day one, eliminating extra steps, reducing configuration errors, and helping teams onboard faster with more accurate payroll and fewer manual adjustments.
We’re rolling out several improvements to the Today tab in the Time Clock, making it easier to manage everything related to daily time tracking and shifts all in one synced view:
📋 Forms
You can now add a dedicated Phone field to your forms, allowing you to collect phone numbers with built-in real-time validation to ensure only properly formatted numbers are submitted. This makes it easy to gather accurate contact details for workflows like hiring, shift confirmations, or communication.
🔗 General
When importing payslips directly from a user’s profile, the system now automatically pre-selects that user as the assignee, while still allowing admins to change it if needed. This removes unnecessary steps and confusion during uploads, making the process faster and more intuitive without limiting flexibility.
A few more improvements worth noting 👇
⏰ Unresolved Issues bar on desktop - Running Late filter
⏰ Late clock out widget in the overview page
💬 Bulk Message Forwarding in Chat
💬 Comms
Send one message through the Help Desk that reaches multiple users individually, no need to message each one manually. Each user can then reply, opening their own query. Plus, you can now copy and share a direct link to any Help Desk making it easier for employees to reach the right desk instantly and report issues faster!
📅 Schedule
Use Shift Tags to label and instantly identify shifts such as “High Risk, ”Extra Pay,” or “Training.” This gives teams quick visibility and better control over scheduling. Add Custom Dropdown Fields to capture shift-specific details like service type or project, keeping schedules organized, consistent, and easier to manage. Together, these updates make scheduling smarter, faster, and more accurate.
Each schedule now includes a setting to define how many weekly claims each user is required to make and customize the claim rules by times, roles or groups. Admins can easily spot who’s below quota, while users can track their progress and see how many additional claims they need to reach their weekly goal. This update helps managers ensure every shift is properly claimed and schedules stay fully covered.
Sales data on the schedule helps teams make smarter staffing decisions and align labor planning with real performance. We’ve expanded this capability with advanced sales data permissions and even location-level permission controls. With these enhancements, sales data is no longer visible only to owners, admins can now view sales data for any location they have access to, giving teams better visibility while keeping sensitive information protected.
New mobile scheduling capabilities to help you manage your entire schedule on the go:
Together, these updates give you the best mobile scheduling experience, allowing you to manage your schedule anytime, anywhere, right from your phone.
🕒 Time Clock
Create multiple Regular pay rules and assign the correct one to each pay rule policy. Reports will now export hours per Regular pay rule, giving you a clear breakdown. For integrations, you can also map each Regular pay rule to its matching rule in the third-party payroll system. This update lets you associate different employees with different Regular pay rules, so their hours export cleanly to the correct rate both in reports and payroll systems.
See total pay per resource directly in your Timesheets and Job Insights, giving you clearer visibility into labor costs and helping you make smarter operational decisions. This allows you to understand resource-level labor expenses, identify high-cost resources, and improve workforce planning. For example, if your resource is a client, you can easily view the total pay associated with that client. This is available in the Insights table, in the Resource/User view, and in exported reports.
Choose which resources your pay rule conditions apply to, giving you more control and accuracy in the way your payroll is calculated. You can apply rules to specific resources or to all resources except the ones you choose, making it easier to match your pay rules to the way your team actually works and reduce manual corrections. For example, a cleaning company might apply daily overtime to all resources except “Traveling,” since travel time shouldn’t count toward overtime.
🕒 Time Off
You can now assign time off policies directly when adding users and even pre-define the correct policies for invited users before they join. By setting policies upfront, there’s no need to onboard users first and update their settings later, reducing manual work and minimizing errors.
📋 Forms
Add a dedicated Email field to any form, with real-time validation that ensures only valid addresses are submitted to improve accuracy and reduce errors.
Add multiple sets of answers within the same form section, allowing you to submit as many entries as needed such as multiple receipts, vehicles, or incidents. This makes data collection far more accurate and flexible, eliminating the guesswork of preset fields and ensuring forms adapt to what each user actually needs to submit.
This feature removes manual work by automatically organizing users based on their submitted data, making it easier to target the right people with chats, updates, or tasks.
🔗 General
Filter which users are synced from third-party integrations, giving you full control over who gets imported based on attributes like department, employment status, or any custom criteria from your external system. This ensures that only relevant users are brought into the platform speeding up syncs.
Add a new “Link” custom field to store a personalized URL for each employee, which becomes clickable anywhere the field appears. This allows teams to easily share direct, user-specific resources such as portals, certifications, or documents.
A few more improvements worth noting 👇
💲 Pay Rules - Advanced Settings and Only Count Regular Hours Setting
🕒 Time Clock Performance Improvement – Pay Rate Loading
✨ Quick tasks List View Enhancements
⚠️ "Something went wrong" screen
A new “Something went wrong” screen that appears in case the app crashes. From there, you can instantly restart the app or send a crash report to our team, so we can identify the issue and fix it right away.
⚡ Faster Timesheet Exports
💬 Comms
Simply open the Chat, ask a question, and instantly get reliable answers from your company’s Knowledge Base. No more chasing managers or waiting for replies, whether it’s time-off policies, IT troubleshooting, or onboarding guidance, the right information is always one message away.
With one click, you can now share a direct shortcut to a specific Help Desk through chat or an update, making it easier for employees to reach the right desk instantly, improving issue reporting and support resolution.
📅 Schedule
Resources are now more flexible than ever—making it super easy to tailor them to your exact business needs. Admins can fully customize resource fields: create new fields, reorder them, add dropdown options to cut down on manual typing, and hide system or custom fields. With this release, resources finally work the way your team works, giving you full control and flexibility.
Previously, employees could always see who else was scheduled with them. This update helps prevent situations where employees might skip shifts based on who else is assigned, giving admins better control over shift attendance.
🕒 Time Clock
Schedules can represent clients, projects, or other dimensions. In both timesheets and Job Insights, you can now filter by schedule name, add schedule name and custom fields as columns in the timesheet, and even export them. This gives you a much clearer view of your data and makes it simple to generate accurate reports for billing, payroll, or any other operational needs.
Until now, employees always had to choose a resource like a job, site, or project—when clocking in, even if it wasn’t really relevant. Now, if your employees aren’t tied to a specific resource, they can just clock in directly. This makes the process smoother, removes extra steps, and keeps onboarding simple since there’s no need to explain resources to employees who don’t need them.
View and export the exact address where each user clocked in and out directly from the Timesheet and in custom exports. This update makes it easy to provide verified proof of employee work locations for client invoicing, meet insurance requirements, and ensure full compliance with reporting standards.
📋 Forms
Manage form submissions in a clear, focused inbox layout making it easier to filter, prioritize, and take action faster. We’ve also added Bulk Actions in the form builder, allowing you to select multiple fields at once to delete, duplicate, or set as required—so no more repetitive one-by-one edits!
Group data in the Forms page by Smart Groups, user details, form answers, or statuses to help admins organize and analyze large datasets with ease, reveal patterns and insights, stay focused on what matters most, and save time navigating complex tables.
Group related questions into one clear, structured section, perfect for details tied to a ticket, inspection, or profile. The new Group Element keeps your forms organized and easy to follow, replacing what was previously a time-consuming and inconsistent structure.
A few more improvements worth noting 👇
⚙️ Get Timesheet Totals API Enhancements
We’ve expanded the Get Timesheet Totals API to include location data, approval status, and a unique time activity ID for each record. You can also filter results by approval status for more detailed, automated reporting. These updates make it easier to integrate Connecteam data with payroll, BI, and audit systems.
💻 Improved Usability on Tablets and Small-Screen Desktops
This improvement automatically zooms out the browser view on smaller screens giving you a cleaner, less cramped interface on tablets and low-resolution desktops.
🔄 User Sync with All ADP Products
The ADP integration now supports user synchronization across all ADP products, including ADP Run, Workforce Now (WFN), and Workforce Now Next Gen (WFN NG). User data automatically stays consistent between Connecteam and ADP, reducing manual work, preventing data mismatches, and ensuring seamless onboarding and offboarding across all connected systems.
📋 Forms
Employees can now edit form submissions on mobile and desktop, updating in real time without manager help. Managers stay in control with per-form editing settings and an activity log to track changes. This improves accuracy and flexibility, especially for workflows that require ongoing updates during a shift.
Easily capture and upload videos multiple per question directly within forms. Whether documenting repairs, quality checks, or other on-site tasks, this feature enhances clarity, boosts accountability, and creates a more trustworthy reporting experience.
💬 Comms
AI Text Enhancement helps you craft updates more quickly, easily, and effectively. Start with a simple prompt to generate a full update, then refine it to match your style polish the wording, simplify for clarity, or add emojis to increase engagement.
📅 Schedule
Employees can now confirm or reject shifts directly from the mobile schedule, no need to open the shift. This makes responses faster and more intuitive, reduces last-minute changes, and gives you a clearer view of attendance.
See real sales figures directly within your schedule view. This makes it easier for you to spot staffing mismatches, adjust shifts quickly, and create more accurate schedules that reflect actual business performance.
📅 Schedule
Admins can now create and edit daily notes in the schedule directly from their mobile devices, making it easier to manage updates on the go. This enhancement removes the need for a computer to correct mistakes or add important information, ensuring daily notes stay accurate and up to date, anytime and anywhere.
Now it’s faster and easier than ever to assign users to schedules. With our enhanced workflow, you can assign both individual team members and entire Smart Groups in just a few clicks, giving you greater flexibility, better control, and more time to focus on what matters most. Say goodbye to tedious manual steps and hello to efficient, intuitive scheduling.
🕓 Time Clock
The latest update to the Time Clock introduces a powerful new setting that lets administrators restrict users from accessing their timesheets. When enabled, users can still clock in and out, but they won’t be able to view, submit, or modify any part of their timesheet, including adding or editing shifts. It’s a simple way to tighten oversight, reduce errors, and ensure greater compliance across your team.
Until now, users could only clock in to scheduled shifts via the mobile app, but not anymore! We’ve expanded access, so users can now clock in to shifts directly from their desktop, making shift management more flexible and convenient than ever.
📋 Forms
We’ve redesigned the Forms layout to make it easier and faster to access your most important data. The Submissions Table (formerly “Entries”) is now front and center, so you can see submissions at a glance without extra clicks. Familiar tabs like Users, Summary, and Activity are still there but with clearer, more intuitive navigation.
We’ve added email notifications for manager field changes in forms, so users now receive alerts directly in their inbox. Previously, these updates were only shown in the app. This improvement helps users stay informed about important changes like expense approvals or incident reviews, enabling quicker responses and smoother collaboration, especially for teams using forms as a ticketing system.
Admins can now quickly send customized bulk chat messages to users who haven’t submitted a specific form. This new feature, part of the ongoing form experience redesign, helps improve response rates and makes it easier for admins to follow up with just a few clicks.
🎓 Courses
We’re excited to introduce AI-generated courses, a new feature that makes course creation faster and easier than ever! From a simple text prompt, you can instantly generate complete courses with multiple sections. This powerful tool helps you save time, streamline your workflow, and deliver high-quality training content without the heavy lifting.
